Returns & Exchanges
Whirlpool stands behind the quality of our major appliances and offers a hassle-free return policy to ensure you are completely satisfied with your home solutions. If your product is damaged, defective, or does not meet your expectations, we provide a streamlined process for returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your Whirlpool account or visit our Order Status page with your order number and email address to begin a return authorization.
- 2.Schedule a Pickup
For major appliances, our specialized delivery team will contact you to schedule a convenient time to inspect and remove the unit from your home.
- 3.Prepare the Product
Ensure the appliance is disconnected, cleaned, and includes all original manuals, hardware, and accessories that were included at the time of delivery.
- 4.Receive Your Refund
Once the item is received and inspected at our facility, we will process your refund to the original payment method, typically within 7-10 business days.